SAAGA Health Terms and Conditions

Last Updated: August 28th, 2026

These Terms cover the SAAGA app for individuals. They do not cover the SAAGA practitioner portal.

These Terms and Conditions ("Terms") govern your access to and use of the SAAGA Health app for individuals (the "App") and related services provided by SAAGA Health, Inc., a Delaware corporation ("Saaga Health", "we", or "us"). By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Eligibility and Access

  • You must be at least 18 years old to use the App.
  • The App is not directed to minors or children under 18, and we do not knowingly collect personal information from them.
  • The App is currently intended for use by residents of the United States. If you access the App from outside the United States, you do so at your own risk and are responsible for complying with local laws. We do not represent that the App is appropriate or available for use in other jurisdictions.
  • You must create an account to access most features.

2. Purpose and Disclaimer

  • SAAGA Health is a digital wellness application designed to provide educational content, cycle tracking, symptom logging, and personalized insights.
  • The App is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition.
  • Nothing in the App constitutes medical advice, diagnosis, or treatment. Always seek advice from a qualified healthcare provider with any questions about a medical condition.
  • The App is not suitable for emergencies. If you are experiencing a medical emergency, call 911 or your healthcare provider immediately.
  • Predictions or insights provided by the App (such as fertile days, ovulation timing, or cycle forecasts) are based on statistical models and user-input data and are not guaranteed to be accurate. The App should not be relied upon as a contraceptive method or fertility treatment. Do not use the App as your sole method for contraception, pregnancy planning/confirmation, or medical decisions.
  • Some features of the App use artificial intelligence and large language models. AI-generated outputs may not always be accurate, complete, or up to date. They are provided for general informational purposes only and should never be relied upon as medical advice or as a substitute for consultation with a qualified healthcare professional.
  • Your use of the App does not create a doctor–patient, therapist–client, or other healthcare professional relationship.

3. License Grant

  • We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial purposes.
  • You may not copy, modify, distribute, resell, reverse engineer, or otherwise exploit the App or its content.
  • All rights not expressly granted remain with Saaga Health and its licensors.

4. Prohibited Uses

You agree not to use the App to:

  • Upload or transmit viruses, malware, or harmful code.
  • Violate any applicable law.
  • Harass, threaten, or harm others.
  • Attempt unauthorized access to servers or systems.
  • Resell, sublicense, or make commercial use of the App.

5. User Content and Data

  • Any information you input into the App ("User Content") remains yours.
  • You are solely responsible for the accuracy and completeness of the information you enter into the App. The quality of the insights and predictions depends on the accuracy of the data you provide.
  • We will never sell your personal information to advertisers or data brokers.
  • By using the App, you grant Saaga Health a limited license to process your User Content solely to provide App functionality.
  • We may use anonymized or aggregated data derived from User Content to improve services, conduct research, or develop new features. Any research or analytics we conduct uses data that cannot identify you personally.
  • If you choose to delete your account, your personal data will be permanently deleted within 30 days, except where we are legally required to retain it longer (for example, to comply with financial, legal, or regulatory obligations). Aggregated and anonymized data that does not identify you may be retained to improve our services.

6. Limitations of Technology

  • Accuracy depends on the quality and completeness of the data you provide.
  • Biological variability, irregular cycles, underlying conditions, or inconsistent data entry may reduce accuracy.
  • Some features are powered by AI and large language models. Outputs may not always be accurate and are not a substitute for professional judgment.
  • We work to keep the App reliable and secure, but cannot guarantee it will always be free from errors or interruptions.

7. Privacy and Security

  • Your privacy is important to us. Personal and health data are collected, processed, and stored in accordance with our Privacy Policy.
  • We use encryption in transit and at rest to help protect data.
  • Certain third-party service providers may process your data to deliver the App; details are in our Privacy Policy.
  • Your information may be processed and stored in the United States and in other countries where we or our service providers operate. Data protection laws in these locations may differ from those in your place of residence. By using the App, you consent to this transfer and processing.
  • If legally required, we will notify you in the event of a data breach.
  • HIPAA. When you use SAAGA on your own, SAAGA Health is not a "covered entity" under HIPAA, and what you record in the App is not protected health information under that law.
  • Where SAAGA is used by a practitioner who is a HIPAA covered entity, and you have accepted a connection with them, SAAGA Health acts as that practitioner's business associate for the information shared through that connection, under a Business Associate Agreement with that practitioner.
  • In either case, the App is not a substitute for regulated healthcare services.

8. Practitioner Connections

  • SAAGA can connect you with a practitioner you choose to work with. Nothing is shared with a practitioner until you accept the connection in the App.
  • A practitioner asks for the areas of your record they need and the date those areas start from. Both are shown to you before you accept, and accepting applies to the request as presented.
  • You can end a connection at any time. Their access to your record stops when you do. Information already shared with them, and anything they recorded about your care, may remain part of their own professional records, which are governed by their own obligations and not by these Terms.
  • A practitioner using SAAGA is not SAAGA Health. They are independent, they are responsible for the care, advice, protocols and plans they give you, and SAAGA Health does not provide, review, or endorse them.
  • Anything you send through a connection — messages, files, form responses — is shared with that practitioner by the act of sending it.

9. Fees, Payments, and Refunds

  • Some features may be offered free, at a discount, or through promotional access.
  • Paid features may include subscription plans.
  • Payments are processed through third-party platforms (Apple App Store, Google Play, Stripe).
  • When we offer a free trial, it is 7 calendar days unless we state a different length at signup.
  • Free trials, if offered, will automatically convert to paid subscriptions unless canceled before the trial ends.
  • Refunds and cancellations follow the policies of the platform used for purchase. Saaga Health does not provide refunds for partially used billing periods unless required by law.

10. Termination and Account Deletion

  • You may delete your account and data at any time through the App or by contacting us.
  • We may suspend or terminate accounts that violate these Terms or pose security/legal risks.
  • Upon deletion, your data will be removed unless retention is legally required.

11. Disclaimer of Warranties

  • The App is provided "as is" and "as available" without warranties of any kind.
  • We make no warranties regarding accuracy, reliability, or completeness.
  • To the fullest extent permitted by law, we disclaim all express and implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
  • You use the App at your own risk.

12. Intellectual Property

  • All SAAGA branding, content, software, and designs are owned by Saaga Health, Inc. or its licensors.
  • You may not copy, modify, resell, rent, lease, loan, sublicense, or distribute App content or Saaga branding without permission.

13. Errors and Omissions

  • While we strive to provide accurate and reliable information, Saaga Health does not guarantee that the App or its content will always be free from mistakes, omissions, or inaccuracies.
  • Information in the App may not always reflect your individual health situation.
  • You are responsible for verifying important information with a qualified healthcare provider before making health or medical decisions.

14. Limitation of Liability

General Rule:

To the maximum extent permitted by law, Saaga Health and its affiliates are not liable for any direct, indirect, incidental, consequential, or special damages arising out of your use of the App.

Examples of Excluded Claims: This includes, but is not limited to:

  • Reliance on inaccurate predictions.
  • Missed, abnormal, or unintended pregnancies.
  • Health outcomes based on information from the App.
  • Loss of profits, business opportunities, or data.

Damages Cap:

Our total liability for any claim is limited to the greater of USD $100, or the amount you paid to Saaga Health in the 12 months before the claim.

Why This Limitation Exists:

The App is an educational tool, not a medical service. Because health outcomes depend on many factors outside our control, Saaga Health cannot assume financial responsibility for medical or personal results of using the App.

Exceptions:

Some states do not allow exclusion of implied warranties or limitation of liability for certain damages. In those cases, parts of this section may not apply to you.

We are not responsible for any service interruptions, delays, unauthorized access, loss of data, or other issues caused by factors outside of our reasonable control (such as internet outages, third-party service failures, or cyberattacks).

15. Indemnification

You agree to indemnify and hold harmless Saaga Health, its officers, employees, advisors, and partners from claims or damages arising from your use of the App or violation of these Terms.

16. Modifications

  • We may update or discontinue the App at any time.
  • These Terms may be updated periodically. Material changes will be communicated via the App or email.
  • Continued use after updates means you accept the revised Terms.

17. Governing Law and Disputes

  • These Terms are governed by the laws of the State of Delaware, USA.
  • Disputes shall be handled exclusively in the courts of Delaware.
  • Claims must be brought individually, not as part of a class action.
  • Any cause of action must be commenced within one year of arising.

18. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

19. Notices

  • Notices to you may be delivered via email, in-app notification, or other reasonable means.
  • You agree to keep your contact details up to date.

20. Contact

Questions or concerns? Contact us at:

Saaga Health, Inc.

447 Broadway

2nd FL #515

New York, NY 10013

Email: info@saagahealth.com